Refunds are processed based on payment method and student choice. Payments made through ePAY with a credit card are most often refunded back through ePAY to the original card used to make the payment. Payments made through ePAY with an e-check, by mail, or in-person as well as financial aid are processed in the manner that is selected by the student.  

The refund options include direct deposit to a checking or savings or paper check. If no choice is made, a refund in the form of a check to the student’s mailing address on file will be processed. To expedite your refund, select a direct deposit option to eliminate mail time.

*Please ensure that your mailing address in SIS is current. You can update your address online through SIS.

Electronic financial aid disbursements and refunds

Germanna has contracted with Nelnet Campus Commerce to process financial aid disbursements and certain tuition refunds to students electronically.

Sign up early

We encourage you to sign-up early so your refund disbursement won’t be delayed..

Register to Receive Your Refund

  1. Go to
  2. Log on to MyGCC and click on SIS (Student Information System).
  3. Select “My Student Information” tile.
  4. Under Finances, click on Manage Refund.

Frequently Asked Questions

When can you expect your money to be available?
Direct Deposit (ACH)

Contact Us

Financial Aid

24/7 & After Hours Support

Drop-in Appointments

  • Monday – Thursday: 8 a.m. – 7 p.m.
  • Friday: 8 a.m. – 12 p.m.

Have a question? We’re here to help you. Come in.

Schedule an appointment

Make a virtual appointment with a Financial Aid Advisor in Navigate.

Make an appointment on Navigate

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