What is E-PAY?

E-PAY is the online service used by Germanna students to pay their tuition balance in full. Students may pay via Visa, Mastercard, American Express, or e-Check.  Please note credit/debit card transactions are assessed a service fee by Nelnet Business Solutions.

Payments made online using the E-PAY payment system will be refunded to the payment card whenever possible.

Frequently Asked Questions

How do I access E-Pay?
What do I do if I do not see Germanna?
Why E-Pay is not opening from my student center.
How do I make a payment?
How do I create an authorized payer?
How do I edit or delete my authorized payer(s)?
How do I set up a payment profile?
How do I add other notification information?
How do I view current and previous statements?

Help with E-PAY

Do you need help with E-Pay? Contact us for assistance now.

(540) 891–3086 Email


Contact Us

Student Accounts

If you have questions about your account or believe you incorrectly received a balance notification email or text, please let us know. Below are the best ways to reach us:

  • (540) 891-3086
  • studentreceivables@germanna.edu
  • Have a question? We’re here to help you. Come in.
    • Monday-Thursday, 10 a.m.-4 p.m.

Fredericksburg Area Campus

  • Monday-Thursday: 8 a.m. - 5:30 p.m.
  • Friday: 8 a.m.-noon (virtual)

Locust Grove Campus

  • Monday-Thursday: 9 a.m.-4 p.m.
  • Friday 8 a.m.-noon (virtual)

Barbara J. Fried Center (Stafford)

  • Monday-Thursday: 9 a.m.-4 p.m.
  • Friday: 8 a.m.-noon (virtual)

Make a difference in the lives of students.

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