Technology Resources For Students

Germanna Technical Resources

myGCC Quick Guide

myGCC is your window to online services at Germanna Community College.

MyGCC Quick Guide

Library Equipment Guidelines

Learn how to obtain a library card, as well as how to rent books, CDs, DVDs, laptops, and other items from the Germanna Libraries.

Library equipment guidelines

Student Help Desk

Helps with student inquiries about online services and technology.

 Technical Help

Student Technical Help FAQ

Get answers to most of your Germanna related technical questions here.

Help desk FAQ’s

SIS Help

Through SIS, students can check grades, register for classes, view unofficial transcripts, and access other important information to ensure success at Germanna.

Get help with SIS

Brainfuse Online Tutoring

Students receive 300 minutes of online tutoring through Brainfuse each semester.

Learn More about Brainfuse

Infobase: Learning Cloud

Infobase: Learning Cloud offers online, on-demand tutorial videos on over 250 technology applications, including Microsoft, Google, and Adobe. It is available to Germanna students at no additional cost. To access this learning resource, please log in to myGCC.

Visit Infobase: Learning Cloud

Distance Learning Information

• Is Distance Learning Right for You?
• 8 Strategies for Success in Online and Hybrid Courses

Navigate

• Navigate – Appointments
• Navigate – View Faculty Advisor
• Navigate – Study Buddies

Microsoft Word

The Student Advantage Program

This program gives students access to Office 365 Pro Plus – Microsoft Office 365 on up to five devices. It is a subscription-based cloud service that is free to students.

• How to Download and Install Microsoft Office 365

Student Advantage Program information

Microsoft Tutorials

• Office Basics
• Microsoft Word
• Microsoft Excel
• Microsoft Powerpoint

Formatting an Academic Paper with Microsoft Word

• APA Formatting in Word 2016
• APA Formatting in Word for Macs
• MLA Formatting in Word 2010
• MLA Formatting in Word for Macs

Canvas

Navigating a Canvas Course

• Building with Canvas Course
• How do I View My Grades in a Current Course?
• How do I Use the Syllabus as a Student?
• How do I Use the Course Home Page as a Student?

Announcements

• How do I View Announcements as a Student?
• How do I Reply to an Announcement as a Student?

Assignments

• Submitting an Online Assignment in Canvas
• How do I Submit a Media File as an Assignment Submission?
• How do I View the Rubric for My Assignment?
• How do I Upload a File as an Assignment Submission in Canvas?

Discussions

• How do I View Discussions as a Student?
• How do I Reply to a Discussion as a Student?
• How do I Edit or Delete Discussion Replies as a Student?

Modules

• How do I View Modules as a Student?
• How do I Mark a Module Item as Done for a Module Requirement?

Profile and User Settings

• How do I Reset my Password as a Student?
• How do I Change My Login Password as a Student?
• How do I Add an Additional Email Address as a Contact Method in Canvas as a Student?

Working In Groups

• How do I Join a Group as a Student?
• How do I Leave a Group as a Student?
• How do I Create a Group as a Student?
• How do I Upload a File to a Group?
• How do I Create a Discussion in a Group?
• How do I Submit an Assignment on Behalf of a Group?

Quizzes

• How to Take a Quiz/Test in Canvas?
• How do I Know if I Can Retake a Quiz?
• How do I Resume a Quiz That I Already Started Taking?
• How do I View Quiz Results as a Student?

Audio and Video

• How do I Access Canvas Studio?
• How do I Record a Canvas Studio Video with a Webcam in a Course?
• How do I View Canvas Studio Media in a Course?
• How do I Submit Canvas Studio Media as a File Upload Assignment as a Student?
• How do I Record a Video Using the Rich Content Editor as a Student?
• How do I View Captions in a Video as a Student?
• How do I Add Captions to New or Uploaded Videos in Canvas as a Student?
• How do I record Media using the Rich Content Editor as a Student?

Google Docs and Canvas

• How do I Submit a Cloud Assignment with Google Drive?
• How do I Create a Google Docs Collaboration as a Student?
• How do I Connect to Google Drive as a Web Service in Canvas as a Student?
• How do I Create a Hyperlink or Embed a File from Google Drive into the Rich Content Editor as a Student?

Need Additional Canvas Help?

Online assistance for Canvas is at your fingertips

1. Log into myGCC

2. Click on Canvas 

3. Select your course

4. Click on the Help button on the left-hand side of the menu  

5. From here, you can submit questions to your instructors, search the Canvas Guides, report a problem, connect with the Canvas Support Hotline (open 24/7), or engage in a live chat with Canvas Support (open 24/7).

Google Suite

Google Apps For Education

• How to Access the Apps with VCCS
• Training Center
• The Apps Show

Gmail

• Gmail Tips and Tricks
• Gmail Video Tutorial for Germanna Students
• How to Access Your VCCS Email on Gmail App

Google Bookmarks

• How to Use Bookmarks on Computer and Mobile Devices
• Sign in to Chrome Browsers and Extensions

Google Drive

• Accessing Google account through VCCS
• Google Drive Video Tutorial for Germanna Students
• Tips & Tricks
• Tutorial
• Cheat Sheet

Google Docs

• Google Docs Video Tutorial for Germanna Students
• Tutorial
• Cheat Sheet
• Instructions for Formatting an Academic Paper

Google Sheets

• Tutorial
• Cheat Sheet

Google Slides

• Google Slides Video Tutorial for Germanna Students
• Tutorial
• Cheat Sheet

Google Forms

• Tutorial
• Cheat Sheet

Google Sites

• Tutorial
• Cheat Sheet
• Example of the New Google Sites

Google Hangouts

• Tutorial

Google Keep

• Google Keep

Google Photo

• Google Street View

Google Search

• Google to Search on Google

Youtube

• How to Access Your VCCS YouTube Account
• What else can I do with it?

Turnitin Plagiarism Checker

• Accessing the Similarity Report
• Excluding Quotes and Bibliography
• Accepted File Types and Sizes
• Viewing a Breakdown of Your Matches
• Viewing Source Details
• Instructor Comments on an E-Rater Mark

Zoom

All Germanna students have access to Zoom. Zoom is an online video conferencing tool that students can use to meet with instructors or to collaborate with other students.

Zoom Terminology

• Zoom Terminology

Using Zoom on a Mobile Phone

• How to Use Zoom on a Mobile Device

Joining and Leaving a Meeting

• Joining a Meeting (Video)
• Joining, Starting, and Leaving a Zoom Meeting

Interacting With a Meeting

• Screen Share (Video)
• Screen Sharing and Whiteboard        
• Mute All and Unmute All                  
• In-Meeting Chat

Scheduling a Meeting

• Scheduling a Meeting (Video)     
• How to Schedule a Zoom Meeting

Setting Up Audio and Video

• Joining & Configuring Audio & Video (Video)
• Audio Settings in Zoom
• Video Settings in Zoom
• My Audio is Not Working on iOS or Android

Recording Your Meeting

• Recording a Zoom Meeting (Video)                   
• How to Record and Save a Zoom Meeting

Digital File Management 

Videos:

• Digital File Management on a Windows Computer
• Digital File Management on an Apple Computer
• Digital File Management in Google Drive