Financial Aid
24/7 Support
- To chat, click the speech bubble icon in the lower right corner of your window.
- To talk, call (276) 601-1727.
Document Uploads
- Use this secure link: Upload Financial Aid Documents
- Log in using your VCCS student credentials.
- Once logged in, review your personal and college information and follow the on-screen instructions to attach the required documents.
- Once all necessary documents are attached, click Submit.
Financial Aid Hours
Fredericksburg Area Campus, Locust Grove Campus, Stafford County Center
- Monday to Friday: 8 a.m. to 5 p.m. (In-person)
- Monday to Friday: 10 a.m. to 3 p.m. (Virtual)
Appointments are not required to receive assistance. Connect with us via Zoom.
Schedule an appointment
Make a virtual appointment with a Financial Aid Advisor in Navigate by going to the Appointments tab.
Make an appointment in Navigate
Student Accounts
If you have questions about your account or believe you incorrectly received a balance notification email or text, please let us know:
- To chat, click the speech bubble chatbot icon in the lower right corner of your window.
- To talk, call (540) 891-3086.
- For questions or to submit documents, email studentreceivables@germanna.edu
Student Accounts Hours
Fredericksburg Area Campus, Locust Grove Campus, Stafford County Center
- Monday to Friday: 8 a.m. to 5 p.m. (In-person)
- Monday to Friday: 10 a.m. to 3 p.m. (Virtually via the Zoom Contact Center)
Note: Beginning February 9, 2026, students will no longer be able to use Zoom to contact the business center. For assistance, call or email the Business Office.
Admissions and Enrollment Services
24/7 Support
- To chat, click the speech bubble chatbot icon in the lower right corner of your window.
- To talk, call (276) 601-1727.
Form Submissions
Admissions and Enrollment Services Hours
- Monday to Friday: 8 a.m. to 5 p.m. (In-person)
- Monday to Friday: 10 a.m. to 3 p.m. (Virtually via the Zoom Contact Center)
Schedule an Appointment
Make a virtual appointment with Admissions in Navigate by going to the Appointments tab.