Maintaining Eligibility

In this Section

Academic performance, your major, and changes in enrollment may impact your eligibility for federal financial aid. We're providing the following information to ensure you understand how to maintain your eligibility for aid.

Satisfactory Academic Progress

Your academic performance may impact your eligibility for federal financial aid.

Eligible Degrees & Programs

Most degree and certificate programs at Germanna are eligible for federal financial aid.

Changes in Enrollment

Dropping or withdrawing from a class may impact your eligibility for federal financial aid.

Contact Us

Financial Aid

24/7 & After Hours Support

Financial Aid Hours

  • Monday-Thursday: 8 a.m. – 5:30 p.m. (In-person)
  • Monday-Thursday: 10 a.m. - 5:30 p.m. (Virtually via the Zoom Contact Center)
  • Friday: 9 a.m. – 12 p.m. (Virtually via the Zoom Contact Center)

Appointments are not required to receive assistance.

Have a question? We’re here to help you. Make an appointment with an advisor on Navigate.

Student Accounts

If you have questions about your account or believe you incorrectly received a balance notification email or text, please let us know. Below are the best ways to reach us:

  • (540) 891-3086
  • studentreceivables@germanna.edu
  • Have a question? We’re here to help you.

Student Accounts Hours

Fredericksburg Area Campus, Locust Grove Campus, Stafford County Center

  • Monday - Thursday: 9 a.m. - 4 p.m. (In person)
  • Monday - Thursday: 10 a.m. to 5:30 p.m. (Virtually via the Zoom Contact Center)
  • Friday: 9 a.m. to 12 p.m.  (Virtually via the Zoom Contact Center)

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