Ask a Germanna expert
When you visit our new Zoom Contact Center, a live representative at our virtual Welcome Desk will connect you with Student Services staff for help in the following areas:
- Advising
- Enrollment Services
- Financial Aid
- Accessibility Resources
- Military Services
- Student Payments
Hours of Operation
Connect with a Germanna staff member in the Zoom Contact Center during the ZCC hours of operation:
Until Monday, October 6, 2025
- Monday–Thursday: 10 a.m. to 3 p.m.
- Friday: 9 to 11 a.m.
Beginning Monday, October 6, 2025
- Monday–Friday: 10 a.m. to 3 p.m.
And don't forget—24/7 assistance is always available through chat or by phone at (276) 601-1727.
How to connect
1. Click on the speech bubble icon located near the bottom right corner of the Contact, Hours, & Locations page:
Image
2. Click on Zoom Contact Center and follow the prompts to enter the waiting room.
Image
That's it! Don't hesitate to reach out—we're excited to assist you.