Ask a Germanna expert
When you visit our new Zoom Contact Center, a live representative at our virtual Welcome Desk will connect you with Student Services staff for help in the following areas:
- Advising
- Enrollment Services
- Financial Aid
- Accessibility Resources
- Military Services
- Student Payments
Hours of Operation
Connect with a Germanna staff member in the Zoom Contact Center during the ZCC hours of operation:
- Monday–Thursday: 10 a.m. to 5:30 p.m.
- Friday: 9 a.m. to 12 p.m.
And don't forget—24/7 assistance is always available through chat or by phone at (855) 874-6681.
How to connect
1. Click on the video icon located near the bottom right corner of any page of the Germanna website:
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2. Follow the prompts to enter the waiting room:
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That's it! Don't hesitate to reach out—we're excited to assist you.