The College provides a reasonable, prompt, orderly, and fairly administered resolution of complaints by an active student, credit or non-credit, for alleged discriminatory treatment by Germanna employees, or employees under contract to Germanna Community College. Reasonable efforts are made to guide and support students through the complaint procedure to facilitate early and effective resolutions.
Any student raising a complaint will be treated with respect and shall receive a response. Retaliation against anyone involved in a complaint process is strictly prohibited.
The Director of Student Success is responsible for responding to student complaints of discrimination. Students must notify the Director of Student Success if they wish to file a formal complaint of discrimination. Formal complaints must be filed with the Director of Student Success. Contact the Director of Student Success at (540) 834-1027 for guidance.