The College provides a reasonable, prompt, orderly, and fairly administered resolution of complaints by an active student, credit or non-credit, for alleged discriminatory treatment by Germanna employees, or employees under contract to Germanna Community College. Reasonable efforts are made to guide and support students through the complaint procedure to facilitate early and effective resolutions.

Any student raising a complaint will be treated with respect and shall receive a response. Retaliation against anyone involved in a complaint process is strictly prohibited.

The Dean of Student Development is responsible for responding to formal student complaints of discrimination. Students must notify the Dean of Student Development if they wish to file a formal complaint of discrimination. If you have already gone through the informal complaint process and still feel a formal complaint should be filed, please contact the Dean of Student Development's Office at (540) 423-9123 for guidance.

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